Return

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our return policy makes it easy to return items for a refund or exchange.

Return Eligibility

• Time Frame: Items must be returned within 30 days of the delivery date.
• Condition: Items must be in their original condition, unused, and with all original packaging and tags intact.
• Exceptions: Certain items, such as perishable goods, custom products, and items marked as final sale, are not eligible for return. Please check the product description for return eligibility.

How to Return an Item

1. Initiate a Return:

   • Log in to your account on our website.
   • Go to the “Order History” section and select the order you wish to return.
   • Click on the “Initiate Return” button and follow the instructions.

2. Prepare Your Package:

   • Carefully pack the items you wish to return in the original packaging.
   • Include the return form and any other required documentation.

3. Shipping Your Return:

   • Affix the prepaid return label (if provided) to your package.
   • Drop off your package at the nearest shipping location or arrange for a pickup.

4. Return Confirmation:

   • Once we receive your return, we will inspect the items and process your refund or exchange.
   • You will receive an email confirmation once your return has been processed.

Refunds

• Refund Method: Refunds will be issued to the original payment method used for the purchase.
• Processing Time: Please allow 5-7 business days for the refund to appear in your account after we process your return.

Exchanges

• Exchange Process: If you wish to exchange an item, please follow the return process and place a new order for the desired item.
• Availability: Exchanges are subject to product availability. If the desired item is out of stock, we will process a refund for your return.

Return Shipping Costs

• Prepaid Return Label: For your convenience, we may provide a prepaid return label for eligible returns. If a prepaid label is not provided, return shipping costs are the responsibility of the customer.
• Free Returns: We offer free returns for defective or incorrect items.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund and cover any return shipping costs.

Contact Us

If you have any questions or need assistance with your return, please contact our customer service team. We are here to help and ensure you have a positive shopping experience.

Thank you for shopping with us. We appreciate your business and look forward to serving you again!